Icons not Showing Up on Community Builder - Forum | JoomShaper
Solved Helix Framework

Icons not Showing Up on Community Builder

Asked by Xlym 2 years ago Last activity 2 years ago

For some reason, icons are missing on the front end.

I also noticed the missing icons in various places.

I have already:

  • Cleared the cache
  • Switched SCSS off and on
  • I have enabled Font Awesome in the "Adavanced Settings"
  • I have updated the Google Font API
  • I have a valid API code entered

NO ISSUES WITH THESE ICONS USING THE CASIOPEIA TEMPLATE.

Accepted answer

Marked as the solution

6 more replies

Rashida Rahman Staff

Hi there!

Sorry for your experience.

Would you please give me your site URL to check the issue?

Best regards

Xlym Asked this

See the Hidden Content box in the first post.

A video link was added there to assist you to locate the icons.

In fact, there are many other areas where the same is happening.

Rashida Rahman Staff

Kindly redirect me all those areas...

Xlym Asked this

Please help!

Xlym Asked this

Please help!

Xlym Asked this

I only need Helix support.

Your "Chat" line told me to buy any product to received support.

However, its been almost 3 weeks and not a peep.

Please help.

Xlym Asked this

I understand that you are saying this is an issue with Coomunity Builder?

Can you please confirm.

I will obtain their advice on this issue if it's related to their extension.

Rashida Rahman Staff

Hi,

Our latest products are using font awesome 6 now and the component I mentioned before are using fontawesome 4. So the icons are having difficulties to be visible I think.

Best Regards

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