Icons Not Showing Up On Community Builder - Question | JoomShaper

Icons Not Showing Up On Community Builder

Xlym

Xlym

Helix Framework 5 months ago

For some reason, icons are missing on the front end.

I also noticed the missing icons in various places.

I have already:

  • Cleared the cache
  • Switched SCSS off and on
  • I have enabled Font Awesome in the "Adavanced Settings"
  • I have updated the Google Font API
  • I have a valid API code entered

NO ISSUES WITH THESE ICONS USING THE CASIOPEIA TEMPLATE.

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9 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #142233

Hi there!

Sorry for the long delay.

It is coming from the profiler component. However, please use the following cod in your custom CSS:

.fa.fa-globe::before {
    content: "\f0ac" !important;
}

Here is all about custom code placement in Helix Ultimate: https://www.joomshaper.com/documentation/helix-framework/custom-code-css-js-meta

Hope this helps!

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #139691

Hi there!

Sorry for your experience.

Would you please give me your site URL to check the issue?

Best regards

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Xlym
Xlym
Accepted Answer
5 months ago #139974

See the Hidden Content box in the first post.

A video link was added there to assist you to locate the icons.

In fact, there are many other areas where the same is happening.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #142234

Kindly redirect me all those areas...

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Xlym
Xlym
Accepted Answer
4 months ago #140946

Please help!

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Xlym
Xlym
Accepted Answer
4 months ago #141339

Please help!

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Xlym
Xlym
Accepted Answer
4 months ago #141811

I only need Helix support.

Your "Chat" line told me to buy any product to received support.

However, its been almost 3 weeks and not a peep.

Please help.

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Xlym
Xlym
Accepted Answer
4 months ago #142372

I understand that you are saying this is an issue with Coomunity Builder?

Can you please confirm.

I will obtain their advice on this issue if it's related to their extension.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #142789

Hi,

Our latest products are using font awesome 6 now and the component I mentioned before are using fontawesome 4. So the icons are having difficulties to be visible I think.

Best Regards

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