Invalid Email Address While Trying To Import Sections In Your Sections Directory
Bernard Gaube
Hello,
I just start to discover sp pagebuilder, i have version pro 3.7.9
I make "create new page", then Add Sections and have the message : invalid email address while trying to import sections in your sections directory
In the configuration of joomla / sp pagebuilder, options, i have my email address [email protected] and a license key with many stars ***
What i have done wrong ?
Thanks for your help
Rashida Rahman
Accepted AnswerHi there!
Thanks for contacting us.
I have checked and found out this email address [email protected] doesn't have any account with us.
Would you please give me the email address asociated with your JoomShaper account?
However, you will get all related info there: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation
And please make sure you have input your email and license key to SP Page Builder -> Pages -> Option (on the right) -> License & Update (input your email and license key) -> Save and Close. and then clear your browser and Joomla cache.
Most importantly, You have to copy the license key from your Joomshaper Dashboard. I have attached a screenshot for your ease: https://prnt.sc/vesh66
Hope it helps!
Best Regards
Bernard Gaube
Accepted AnswerHey ! Here attached is the print screen of my account with you : http://prnt.sc/110tlfp
with my email address !?
Bernard Gaube
Accepted AnswerHey !! I found the mistake, in my account, there was an error : [email protected], i just correct it for the correct one : [email protected]
Thanks ! it was my own error, I suppose !!!
Have a good day !