Staff replied SP Page Builder

animated numbers - missing blank between prefix and animated number

Asked by André Schrogl 2 years ago Last activity 2 years ago

Hi There,

the blank is displayed in the backend, but not in the frontend. attached screenshots backend - frontend.

I look forward to your help

thank you and best regards

André

PS: can not find a possibility to upload the screenshots
PPS: Website in progress on a subdomain and not online

11 replies

Rashida Rahman Staff

2 years ago

Hi there!

Thanks for contacting us and sorry for the delayed response.

You can upload your screenshot to your online server or derive and just share the link here. You may conider any online free tool either, such as imgur, lightshot, etc.

It's tough to check without site link though.

Best Regards

André Schrogl Asked this

2 years ago

Hi Rashida,

thanks for your response.

Find the Screenshots here

backend view: https://prnt.sc/-3-aKXX4q82V
frontend view: https://prnt.sc/RSERtyt6-3FN

Best Regards

Rashida Rahman Staff

2 years ago

Hello,

Sorry for the delay and thanks for the screenshots.

Have you uploaded the site online now? Can I have your site URL or access to your site? Actually I need the site URL at least to check the issue.

Best Regards

André Schrogl Asked this

2 years ago

Hi There,
Site is not online...still working on it. Would be great if you can help.
Thx Andre

Rashida Rahman Staff

2 years ago

Hello,

Thanks for the access but I could not login with your given credentials. Would you please check the screenshot in the hidden content?

André Schrogl Asked this

2 years ago

Hi Rashida, thank you very much for your response and sorry for the issue. Set up a new password. Should work now. Thx again, regards andre

André Schrogl Asked this

2 years ago

Hi There Joomshaper,
want to ask again for support concerning the animated Numbers.
Thank you
Regards
Andre

Rashida Rahman Staff

2 years ago

Hi,

Please accept my sincere apology.

The credentials are working now. I have made the necessary changes. Please check now and let me know.

Best Regards

André Schrogl Asked this

2 years ago

Hi, all good;-) just checked it but there is no difference. issue is still there. the space is working in backend correctly but not showing up in frontend. cleaned browser cache and joomla cache. still not working...no spaces between. can you check again please. thx, regards, andre

Rashida Rahman Staff

2 years ago

Hi,

I have added the following custom CSS:

https://prnt.sc/qp5eEPkA63sR

Please do not remove the code snippet. It should be okay now.

Thanks

André Schrogl Asked this

2 years ago

Hi There, this is how it should be!! running now, thanks for help:-) regards, andre