So Far, No More Pages have Disappeared, But Headings have :) - Question | JoomShaper
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So Far, No More Pages have Disappeared, But Headings have :)

M

Marco

SP Page Builder 1 year ago

Hello,

as mentioned in this post https://www.joomshaper.com/forum/question/29087, my HOME page has disappeared - the good news is that it hasn't happened since then that the whole content of a page disappears!

What has happened though - heading bars have disappeared :)

Fortunately, I'm currently redesigning the site - it's a lot of work, not only because of the number of pages and the planned redesign, but also because of the problems caused by the SP Page Builder updates!

Fortunately, I've made a copy of the page from which I can retrieve the headings - but it's not normal!

What else I can say: SP Page Builder version 5.2.3 works reasonably well - there are certainly a few little things that could be improved - e.g. the editor that is used for a text add-on.

This editor behaves quite strangely in some respects - I always have to switch to the system editor, which is JCE in my case, so that I can format the pages correctly!

regards

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3 Answers
M
Marco
Accepted Answer
1 year ago #142318

Hello Ofi,

I can only report on headings in rows with a text add-on - strangely, after the update from 4.0.8 to 5.1.9, the responsive settings for these headings were adjusted on several pages, adjusted differently - although they were certainly not configured, the heading should be displayed in every screen size - in the pictures you can see the result after the update - we thought the headings were completely gone, only realized after we changed the screen size that it was due to the responsive settings of the row. Two examples can be seen in the links - it's about the golden brown row.

https://prnt.sc/r_sTuT009JTa

https://prnt.sc/TZgXVTChnG8P

Regards - Marco

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #142275

Hello Marco

Your issue is interesting. Could you please share some screenshots? Take a screenshot and share via any platform. For example: Lightshot or Imgur. I want to know exactly what addon disappears. Is it only happening to any specific addon? Does this happen on all pages?

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #142328

Yes, you have to adjust the responsive settings. I think you have got your solution. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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