My editor and publisher users cannot upload files to folders, when they try to do so the system generates an error message, they have an open session with editing and publishing permissions, but it does not allow documents to be uploaded, we are using SP Page Builder with Helix
Staff replied
SP Page Builder
error uploading file
1 reply
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Note: Please share a screencast video about the full scenario.
Best regards,
Toufiqur Rahman (Team Lead, Support)
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