Update Problem SP Pagebilder V5.2.4. - Question | JoomShaper

Update Problem SP Pagebilder V5.2.4.

HG

Henk de Gans

SP Page Builder 2 years ago

After updating to v 5.2.4. I had major problems on my homepage. Everything seemed much bigger and the photo carousel at the bottom of the page containing the sponsors' logos no longer worked and all the logos had become enormous. I quickly restored a backup to get things running again. Joomla 4.4.1.

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8 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #143276

Glad to know that it is fixed. You can now close this post by accepting the answer.

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HG
Henk de Gans
Accepted Answer
2 years ago #142630

There is no answer to my question at all, and my question is already on page 6 of the forum, even though it was only posted last week. Anyone familiar with this problem?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #142887

Hi

Thanks for contacting us and sorry for your issue. Could you please give me a screenshot of your issues? And also please give me your super admin access. So that I can check.

-Regards.

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HG
Henk de Gans
Accepted Answer
2 years ago #142921

Hello,

I don't have a screenshot of it, I immediately restored a backup. But you can also perform the update and then see what happens on the homepage. I can always restore a backup.

Grzz. Henk

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #143013

Could you please check? I cant access your site.

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HG
Henk de Gans
Accepted Answer
2 years ago #143041

Hello, I tested it and it works now. Please try again.

Grzzz. Henk

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 years ago #143129

Hi

I have installed the new version of page builder and it remains same.

https://prnt.sc/sUYcuN0VAsWy

Could you please mention or give me that page link where exactly you have faced this issue?

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HG
Henk de Gans
Accepted Answer
2 years ago #143140

Hello,

No idea why, but everything seems to be working fine now. Thank you for your support. I saw that you also updated package Regular Labs - Library, what is that?

Grzzzzzzzzzz Henk

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