Dropdown Menu OneClip Dissapeared - Question | JoomShaper

Dropdown Menu OneClip Dissapeared

M

Mia

Template 2 years ago

Hello there! I'm using One Clip Template on https://www.oeaw.ac.at/akademics/expert. Since the last update the dropdown menu disappeared and is not working anymore. Could you check please? How can we fix this? Thanks! Mia

0
6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 years ago #143038

Hi there!

Sorry for your experience.

What have you updated recently, please? Template, PHP or Joomla version? Which version?

Can I have your admin access to check?

Best Regards

0
M
Mia
Accepted Answer
2 years ago #143142

Hello, please use the link in hidden content.

PHP-Version: 8.1.26, Details: https://lowcoder.at/ver.php

Joomla 5.0.1

Templates: Shaper_helix3 3.0.5 (startsite) & Shaper_oneclip 3.0.0 (all other pages)

SP Page Builder Pro 5.2.4

Thanks! Mia

0
M
Mia
Accepted Answer
1 year ago #144575

Hello, any News?

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #144576

Hi there!

Sorry for the delayed response.

Unfortuntely, the Oneclip template is not compatible with Joomla 5 and PHP 8.1 yet. Kindly restore your last working backup thaat has Joomla 4 and PHP 7.4 or PHP 8.0 maximum.

Clear your Joomla and browser cache and check again. Let me know if it helps!

Best Regards

0
M
Mia
Accepted Answer
1 year ago #144938

Hello Rashida,

thanks for your response. Is there an update planned? When will it be ready to use if yes?

Thanks! Mia

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #145002

Hi Mia,

You're always welcome. Currently we are working on the Helix Ultimte based templates. After that we will decide about Helix3 based templates. There is no ETA I can share with you right now. Sorry about that:(

Best Regards

0