Hello there! I'm using One Clip Template on https://www.oeaw.ac.at/akademics/expert. Since the last update the dropdown menu disappeared and is not working anymore. Could you check please? How can we fix this?
Thanks! Mia
Staff replied
Templates
Dropdown menu OneClip dissapeared
6 replies
Rashida Rahman Staff
Hi there!
Sorry for your experience.
What have you updated recently, please? Template, PHP or Joomla version? Which version?
Can I have your admin access to check?
Best Regards
Mia Asked this
Hello, please use the link in hidden content.
PHP-Version: 8.1.26, Details: https://lowcoder.at/ver.php
Joomla 5.0.1
Templates: Shaper_helix3 3.0.5 (startsite) & Shaper_oneclip 3.0.0 (all other pages)
SP Page Builder Pro 5.2.4
Thanks! Mia
Mia Asked this
Hello, any News?
Rashida Rahman Staff
Hi there!
Sorry for the delayed response.
Unfortuntely, the Oneclip template is not compatible with Joomla 5 and PHP 8.1 yet. Kindly restore your last working backup thaat has Joomla 4 and PHP 7.4 or PHP 8.0 maximum.
Clear your Joomla and browser cache and check again. Let me know if it helps!
Best Regards
Mia Asked this
Hello Rashida,
thanks for your response. Is there an update planned? When will it be ready to use if yes?
Thanks!
Mia
Rashida Rahman Staff
Hi Mia,
You're always welcome. Currently we are working on the Helix Ultimte based templates. After that we will decide about Helix3 based templates. There is no ETA I can share with you right now. Sorry about that:(
Best Regards
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