Solved SP Page Builder

Issue with PB5 after Upgrade

Asked by Jochen 2 years ago Last activity 2 years ago

Hi there,
I upgraded to PB 5, my central landing page issues an error when opening for edit:

Unhandled Runtime Error
TypeError: undefined is not an object (evaluating 'e.table_advanced_item.map')

Most of the other pages seem to work properly.

Accepted answer

Marked as the solution

Toufiq Senior Staff

2 years ago

Please check now. Thanks

5 more replies

Toufiq Senior Staff

2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked your home page and no problem found.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Jochen Asked this

2 years ago

Thanks for looking into it, Toufiqur!

The issue arises, when you open the Main Page for edit. The page's name is "Schöne Ferienwohnung direkt am Meer".
When you open the backend editor the attached error message appears, when you open the front end editor, the entire content of the page is missing.

Unhandled Runtime Error
TypeError: undefined is not an object (evaluating 'e.table_advanced_item.map')
Please open the browser console for more information!
Call Stack
(2:113138)
map
(:)
n
(2:113048)
xs
(2:528203)
xl
(2:585036)
yc
(2:574188)
mc
(2:574116)
pc
(2:573979)
rc
(2:570786)
nc
(2:569341)
S
(2:642760)

(2:643292)

Toufiq Senior Staff

2 years ago

Got it your issue. Our developer team is checking your issue. Please allow me time. Thanks

Jochen Asked this

2 years ago

It works. Excelent, thanks!

Toufiq Senior Staff

2 years ago

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

gustinelli

2 years ago

Hello,

I'have updated my website on Joomla 4.4.1 et updated sppagebuider on 5.2.4

But nothing work, now.

I have these errors on the front office :

: require_once/home/prothesi/www/skkin/administrator/components

/home/prothesi/www/skkin/components

arning/com_sppagebuilder/editor/helpers/AddonsHelper.php): Failed to open stream: No such /com_sppagebuilder/helpers

file or directory in

/autoload.php

line

Failed opening required /home/prothesi/www/skkin/administrator/components/com_sppagebuilder/editor/helpers/AddonsHelper.php* (include_path=.:/usr/local/php8.1/lib/php')

and these errors on the backoffice :

Error 503 Backend fetch failed

Backend fetch failed

Guru Meditation:

XID: 344263295

Varnish cache server

Waiting your help

Thank you

Toufiq Senior Staff

2 years ago

Will you please provide me the Joomla administrator access to check the issue?

gustinelli

2 years ago · edited

Hi Toufiq,

Please find attached thes access.

I have retored the last version of PB for the moment.

Thanks

Toufiq Senior Staff

2 years ago

I have replied your another post. Thanks

In the docs