Easy Store Not Displaying Products Or Quantities Ordered In Paypal - Question | JoomShaper
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Easy Store Not Displaying Products Or Quantities Ordered In Paypal

DC

David Collado

EasyStore 1 year ago

Easy Store Not Displaying Products or Quantities Ordered in Paypal. This makes it impossible to use Paypal only to ship products as a standalone like we did with j2store. This request isn't a feature add on its a technical bug.

The backend shows a user purchased a one large t-shirt. We have had 4 orders already.

None of this information is getting sent to paypal like j2store used to and most other online stores we used for joomla.

If you want to do some testing with your paypal sandbox account please test the products on this page and see what you get in paypal on your side.

Only the customers name and shipping address is carrying over and just item 1 or item 2 or item 3

https://www.fdnypipesanddrums.net/store

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2 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143666

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I need to forward your issue to our developer team. Please allow me time.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #143682

I have checked paypal sandbox and it works fine.

Merchent account dasboard

https://prnt.sc/3wrvAZAWAgl4

User account dasboard

https://prnt.sc/GhdEPluqdDJH

It would be very good if you share a screencast video about the full scenario.

-Thanks

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