Text Block | System Editor - Question | JoomShaper
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Text Block | System Editor

KL

Klaus Liedtke

SP Page Builder 1 year ago

Hi Frank, In PB "Text Block" the click on "System Editor" is not working. Always empty screens. But it has worked in the past. Any idea?

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20 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #143953

Hi Klaus,

  1. Make sure that you set TinyMCE or JCE as default editor in Global Configuration.
  2. Test using two different browsers.

On my sites works, but I have SPPB Pro 5.2.4.

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KL
Klaus Liedtke
Accepted Answer
1 year ago #143954

Hi Paul,

Thanks for quick answer. TinyMCE is default.

Regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #143955

Check point (2)


if will not help, give access.

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KL
Klaus Liedtke
Accepted Answer
1 year ago #143956

Hi Paul,

Access in the hidden content.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #143961

But it works on your domain, Firefox / TinyMCE

info_2091_2024.jpg

also OK with JCE (back-end)

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KL
Klaus Liedtke
Accepted Answer
1 year ago #143962

Hi Paul,

Please try with Page "BAGS". Then Modul "TEXT Block" And then Click on Icon "System Editor"

Also Firefox, but i tried with Chrome to. Regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #143968

Also no problem, look

info_2093_2024.jpg

I cannot explain why you don't see editor, I can on your site.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #143974

I made a video for you, Sorry I ran out of options.

2nd laptop?

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KL
Klaus Liedtke
Accepted Answer
1 year ago #143976

Hi Paul,

I use fronted editor.

Same problem on other PC

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #143983

I used back-end. So use it as me.

I will talk with developer to check it, I also noticed issue now. I cannot help more today. sorry.

I wish you talk about front-end editor is first post, would be faster.

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KL
Klaus Liedtke
Accepted Answer
1 year ago #143984

Thanks Paul.

If i need it, i will use the backend-Editor.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #143987

Klaus, why you removed testing account?

is OK now or what?

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KL
Klaus Liedtke
Accepted Answer
1 year ago #143989

sorry, it's activ.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #143991

We made tests on 2 different websites (ours) and is OK, so I assume it's sort of JS conflict on your site probably caused by 3rd part extension, otherwise all users would notice that not only You.

Do you remember what you installed / changed before the problem occurred?

But sure, we will try to think harder.

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KL
Klaus Liedtke
Accepted Answer
1 year ago #143994

Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #144090

Do you remember what you installed / changed in extra plugins settings before the problem occurred?

Hmm?

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Pavel
Pavel
Accepted Answer
1 year ago #144112

Hi. Maybe AdBlock or similar Causes the problem?

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KL
Klaus Liedtke
Accepted Answer
1 year ago #144133

Hi, Tried with other PC's, different browsers. Same result. Regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #144158

Our developer said it must be from extra plugin probably.

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KL
Klaus Liedtke
Accepted Answer
1 year ago #144168

No idea. Deactived AIMY Speed. Same prob. Regards

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