Hi, i have a site builded with Page builder items and other things like joomla category blog. In the footer i have a SP pagebuilder module with googlemap addon. This module only works when i am in the pagebuilder menu items (for example HOME page). If i go to other type of menu item (like NOTICIES menu item) the map doesn't work. Can you help me to fix this problem?
Staff replied
SP Page Builder
PageBuilder GoogleMap module problem
6 replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
infoal Asked this
Sure
Toufiq Senior Staff
After disable SEF it works. I think something is blocking by your htaccess file. Thanks
infoal Asked this
I see SEF disabled but map still not working when you are not in pagebuilder menu item.
Can you see the googlemap in the url that i shared with you right now?
Toufiq Senior Staff
If you check this page it works fine. It seems third-party extensions or script blocking to load the map script. Thanks
https://economialocal.guixols.cat/emprenedoria-i-empresa.html
infoal Asked this
It is correct but if you look at the menu items where the map works, it is always when it is an item of type "PageBuilder". It seems that the script only loads if the Joomla displays a PageBuilder page. If the map module is located in a place where a PageBuilder page is not loading, the map fails. I don't think it's a third-party since the only thing that makes it fail is what I told you before
Toufiq Senior Staff
I have shared your issue to our developer team. Please allow me time. Besides, I have checked my end and it works fine.
Login Page
infoal Asked this
Can you test in a menu type "Articles » Category Blog"? In my site the map also works in login menu item.
If you check the url shared you can see a Categoy blog item with only one artice. This article is just a plain text but map not load. If you go to admin and unpublish the article test, the map load correcly. It seems that the map fail when the item is an article item (blog, list, or any other) and the categoy has at least one article. If you leave the categoy empty, the map works correctly
Toufiq Senior Staff
Developer team said that, this is not our map issue. This issue occurred for your template. Joomla default & Helix Ultimate Template works fine.
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