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Update sp pagebuilder 3.8.10 auf 5.2.5 problem

Asked by Ursula Wörgötter-Wagner 2 years ago Last activity 2 years ago

Hello!
I have a site with Joomla 4.4.2 and the sp pagebuilder 3.8.10. To update to sp pagebuilder 5.2.5 I have installed the site locally on a wamp server. When I now update to version 5.2.5, the site no longer works. The error message "Failed opening required 'C:\wamp64\www\systema/components/com_sppagebuilder/builder/classes/base.php' (include_path='.;C:\php\pear')" is displayed in the frontend.
Database is mysql 8.0.31 and php 8.1.13. helix ultimate latest version is used as template.

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Mehtaz Afsana Borsha Staff
2 years ago

Please create a new forum post about this new issue. Our senior staff will help you.

4 more replies

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Irina
2 years ago

After update from Joomla 3 to 4 and SPBuilder 3.8 to 5.2, SP page builder didnot work on localhost becouse it need GD something. I uploaded website on hosting and it start working but - OMG - it was before so cute produt but NOW SPBuilder has crazy UX / UI . Plus I have SPB translator from Faboba - and 80% is not working.

Mehtaz Afsana Borsha Staff
2 years ago

Hi

Thanks for contacting us and sorry for this inconvenience. Glad to know that its now working. You can now close this post by accepting the answer.

-Regards.

Ursula Wörgötter-Wagner Asked this
2 years ago

My problem is not solved. I have installed the site on a server with Maria DB 10.5.21 and php 8.1.27. After that I did an update from 3.8.10 to 5.2.5.
The page could no longer be accessed.
Error message: Failed opening required '/usr/www/users/systeb/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/usr/local/lib/php/')
Backend is normally accessible.

Mehtaz Afsana Borsha Staff
2 years ago

Please keep a full site backup and reinstall it. Make sure you have fullfilled all technical requirements.

Ursula Wörgötter-Wagner Asked this
2 years ago

Thank you for your feedback. I have uninstalled pagebuilder 3.8.10 and installed 5.2.5. The page is accessible, but the addon slideshow is no longer displayed in the frontend.
Database: Maria DB 10.5.21
php-version: 8.1.27

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