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Could Not Update

Parashuram

Parashuram

Helix Framework 3 months ago

Getting error while checking for update

https://1drv.ms/i/s!Ak_uDQSflYp9i_101Nw46sLeci6LvQ?e=Je2yhI

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Website
https://billtouch.in
5 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 months ago #144771

In first template version 1.0.0 there was wrong update path.

Should be that (new!): https://www.joomshaper.com/updates/allura.xml

And probably your Joomla cached OLD path, and do not updated it or added both.

Easy to solve it in 60sec, just from Joomla settings:

  1. Go here: /administrator/index.php?option=com_installer&view=updatesites
  2. Find Allura template and disable or remove item where is ... shaper-allura.xml (!)
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 months ago #144744

Hi,

but those are langauge files from Joomla resources, not JoomShaper. So >> forum.joomla.org

Or just check if there are new translations on Joomla site and download & reinstall - that's all.

Notice! We are Joomshaper products support only. Thank you for understanding the demarcation.

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Parashuram
Parashuram
Accepted Answer
3 months ago #144751

It is clearly showing the error "Unable to connect Joomshaper.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 months ago #144752

If you have Allura template 1.0.0 , download and install >> v1.0.1 from: https://www.joomshaper.com/downloads/template

But If you have 1.0.1 installed already, let me know.

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Parashuram
Parashuram
Accepted Answer
3 months ago #144754

I just installed, no new issues found after install the template only.

I need toimport settings too, if yes let me know how to do it.

Also, Update error is still coming

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