Getting error while checking for update
Solved
Helix Framework
Could not update
Asked by Parashuram
2 years ago
Last activity 2 years ago
Accepted answer
Marked as the solution
Paul Frankowski Senior Staff
2 years ago
· edited
In first template version 1.0.0 there was wrong update path.
Should be that (new!): https://www.joomshaper.com/updates/allura.xml
And probably your Joomla cached OLD path, and do not updated it or added both.
Easy to solve it in 60sec, just from Joomla settings:
- Go here: /administrator/index.php?option=com_installer&view=updatesites
- Find Allura template and disable or remove item where is ...
shaper-allura.xml(!)
4 more replies
Paul Frankowski Senior Staff
2 years ago
· edited
Hi,
but those are langauge files from Joomla resources, not JoomShaper.
So >> forum.joomla.org
Or just check if there are new translations on Joomla site and download & reinstall - that's all.
Notice! We are Joomshaper products support only. Thank you for understanding the demarcation.
Parashuram Asked this
It is clearly showing the error "Unable to connect Joomshaper.
Paul Frankowski Senior Staff
2 years ago
· edited
If you have Allura template 1.0.0 , download and install >> v1.0.1 from: https://www.joomshaper.com/downloads/template
But If you have 1.0.1 installed already, let me know.
Parashuram Asked this
I just installed, no new issues found after install the template only.
I need toimport settings too, if yes let me know how to do it.
Also, Update error is still coming
Log in to reply.