Turn off Generative AI - Forum | JoomShaper
Staff replied SP Page Builder

Turn off Generative AI

Asked by sdlsites 2 years ago Last activity 2 years ago

I have the AI option disabled from the settings, but the button to generate with AI is still showing up wherever there is a photo on the site. How do I completely disable any AI references from the editor?

5 replies

Ofi Khan Staff

Hello sdlsites

Please clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser.

Best regards

sdlsites Asked this

This was default to off but was still showing up. I didn't make any change.

Ofi Khan Staff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

sdlsites Asked this

We are still having issues with this. Generative AI is turned off and it is showing up in the editor.

Ofi Khan Staff

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

sdlsites Asked this

This is not one single site. It is every site. Should we just pick one?

Ofi Khan Staff

Just send me one access. I will check and fix it. I will also share the solution so that you can apply on other sites.

sdlsites Asked this

details below

Ofi Khan Staff

I have shared the issue with the development team. They will check and share their feedback.

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