Turn Off Generative AI - Question | JoomShaper
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Turn Off Generative AI

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sdlsites

SP Page Builder 1 year ago

I have the AI option disabled from the settings, but the button to generate with AI is still showing up wherever there is a photo on the site. How do I completely disable any AI references from the editor?

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9 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #145278

Hello sdlsites

Please clear your Joomla cache and Browser's cache and then check. If possible, then check with a different browser.

Best regards

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sdlsites
Accepted Answer
1 year ago #145279

This was default to off but was still showing up. I didn't make any change.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #145355

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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sdlsites
Accepted Answer
1 year ago #165991

We are still having issues with this. Generative AI is turned off and it is showing up in the editor.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #166211

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

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sdlsites
Accepted Answer
1 year ago #166214

This is not one single site. It is every site. Should we just pick one?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #167144

Just send me one access. I will check and fix it. I will also share the solution so that you can apply on other sites.

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sdlsites
Accepted Answer
1 year ago #167344

details below

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #167440

I have shared the issue with the development team. They will check and share their feedback.

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