Error When Updating SPPagebuilder
Nicole Otto
I have been attempting to update my site to 4.2.2, it says it requires SPPagebuilder to be updated before the update and I have been trying install the latest version and it continues to give me errors. I've had to restore my site several times because it fails to install the SPPagebuilder and it causes and error that doesn't allow me access to updates or databases.
First it gives me a yellow Duplicate Column name 'ordering' And a red Error installing component
This is the error that I receive when trying to access many of the pages in the backend. Failed opening required '/home/khdrafting/public_html/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/opt/cpanel/ea-php81/root/usr/share/pear')
I am going to restore to before the update was done.
Rashida Rahman
Accepted AnswerHi there!
Sorry for your experience.
I could not log in to your backend with the gven credentials. would you please check?
However, a complete uninstallation and reinstall of SP Page Builder should help.
Best Regards
Nicole Otto
Accepted AnswerI tested the credentials again and had no issues logging in.
I was able to install the SP Pagebuilder without issue. but now there is an issue on the home page that a couple of the text blocks are showing the text one word per line. It's very odd.
Rashida Rahman
Accepted AnswerHi Nicole Pomeroy,
Is your initial issue solved then?
Your custom addon width was on and set to zero. I have turnd it off and all seems good now:)
Please check now and let me know.
Best Regards