Error 1615 When Updating SP Page On 3 Templates - Question | JoomShaper
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Error 1615 When Updating SP Page On 3 Templates

A

Aliya

SP Page Builder 1 week ago

Good afternoon. I have three websites using different templates, all updated to Joomla 6.1. They work stably on SP 6.1.2. Updating to 6.3 displays error 1615.

Here are the errors on the INVESTA template.

Error: 16151615 Prepared statement needs to be re-prepared It seems we can’t find the page you are looking for. Go back to Homepage Or try using search at the top of the page. Call Stack

Function Location

1 () JROOT/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php:411 2 Joomla\Database\Mysqli\MysqliStatement->execute() JROOT/libraries/vendor/joomla/database/src/DatabaseDriver.php:649 3 Joomla\Database\DatabaseDriver->execute() JROOT/libraries/src/Table/Table.php:1411 4 Joomla\CMS\Table\Table->hit() JROOT/components/com_sppagebuilder/models/page.php:137 5 SppagebuilderModelPage->hit() JROOT/components/com_sppagebuilder/controller.php:82 6 SppagebuilderController->display() JROOT/libraries/src/MVC/Controller/BaseController.php:730 7 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/components/com_sppagebuilder/sppagebuilder.php:33 8 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71 9 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher{closure}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:73 10 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 11 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/SiteApplication.php:217 12 Joomla\CMS\Application\SiteApplication->dispatch() JROOT/libraries/src/Application/SiteApplication.php:271 13 Joomla\CMS\Application\SiteApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:320 14 Joomla\CMS\Application\CMSApplication->execute() JROOT/includes/app.php:58 15 require_once() JROOT/index.php:51 Previous Error

Prepared statement needs to be re-prepared

Call Stack

Function Location

1 () JROOT/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php:407 2 mysqli_stmt->execute() JROOT/libraries/vendor/joomla/database/src/Mysqli/MysqliStatement.php:407 3 Joomla\Database\Mysqli\MysqliStatement->execute() JROOT/libraries/vendor/joomla/database/src/DatabaseDriver.php:649 4 Joomla\Database\DatabaseDriver->execute() JROOT/libraries/src/Table/Table.php:1411 5 Joomla\CMS\Table\Table->hit() JROOT/components/com_sppagebuilder/models/page.php:137 6 SppagebuilderModelPage->hit() JROOT/components/com_sppagebuilder/controller.php:82 7 SppagebuilderController->display() JROOT/libraries/src/MVC/Controller/BaseController.php:730 8 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/components/com_sppagebuilder/sppagebuilder.php:33 9 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71 10 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher{closure}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:73 11 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 12 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/SiteApplication.php:217 13 Joomla\CMS\Application\SiteApplication->dispatch() JROOT/libraries/src/Application/SiteApplication.php:271 14 Joomla\CMS\Application\SiteApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:320 15 Joomla\CMS\Application\CMSApplication->execute() JROOT/includes/app.php:58 16 require_once() JROOT/index.php:51

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7 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 4 days ago #222647

You are welcome.

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #222541

Hi Aliya,

Thanks for reaching out to us.

For this issue, please try reinstalling SP Page Builder Pro manually.

  • Log in to your JoomShaper account
  • Download the latest version of SP Page Builder Pro
  • Go to Joomla Admin → System → Install → Extensions
  • Upload and install the package (it will overwrite the existing version)

This usually resolves Error 1615 when updating extensions from your admin dashboard.

Let us know how it goes.

Thanks

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A
Aliya
Accepted Answer
5 days ago #222558

Updated. Manually installed SP Page 6.3.2 - result 1615 The template is completely clean, no extensions, modules, or plugins. I think you can install the template and perform all updates. Errors are shown only in debug mode.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #222562

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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A
Aliya
Accepted Answer
5 days ago #222582

Done

This problem is also observed on the Eleva template (current site)

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 days ago #222584

As a work around, I already fix this issues by setting Mysql PDO instead of MySQLi:

In Global Configuration > Server > Database > Database Type : MySQL (PDO) Now no error.

Thanks

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A
Aliya
Accepted Answer
5 days ago #222601

Thanks, I hope I don't have these problems in the future. I'll try using this solution on other sites as well. If I run into any issues, I'll let you know.

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