Description Product - Question | JoomShaper

Description Product

PG

Plastics Group

EasyStore 3 months ago

I have a problem with product descriptions in the store. The short description of the product remains unchanged. The description comes from template. The same applies to long descriptions.

Can anyone help? https://prnt.sc/J4ukJGwUX5fB

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10 Answers
PG
Plastics Group
Accepted Answer
3 months ago #148297

I repeat the question. Changing the product description does not work in the purchased template. How to fix it?

https://prnt.sc/u7jrHt0Vl4qv

https://prnt.sc/HUKCUM7ZbQxe

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #148399

Hello Plastics Group

Apology for the inconvenience. Please share the alert box access to check your issue.

https://prnt.sc/OZGiUuyxaVXV

Best regards

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PG
Plastics Group
Accepted Answer
3 months ago #148430

What do you mean "alert box"? In the first post, I gave the link and password to the website in a hidden message.

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PG
Plastics Group
Accepted Answer
3 months ago #148437

I installed store websites on 4 more domains and the problem is the same.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #148438

Please check my screenshot in the previous comment. There is an alert box on your administrator page. This is the first thing I get on your administrator page.

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PG
Plastics Group
Accepted Answer
3 months ago #148443

Login details are in hidden content.

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PG
Plastics Group
Accepted Answer
3 months ago #148467

Login details working?

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PG
Plastics Group
Accepted Answer
3 months ago #148558

Do you see the hidden content from the first post?

https://prnt.sc/j5qf87F-yYnO

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PG
Plastics Group
Accepted Answer
3 months ago #148587

I found a solution. In the store settings in the "single" template, you have "Text Block" inserted everywhere - and there should be "Description".

https://prnt.sc/LTOpzqOFTENY

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152254

Glad that you have found a fix.

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