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Easystore - Product Description is Not Displayed

Roorda

Roorda

EasyStore 9 months ago

I am working on a new website for client, but now I have the problem that the product description is not displayed. How can I solve that?

And then I have another question, how can I show the VAT separately at checkout? The net amount - and the VAT How to solve that.

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2 Answers
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #180514

Hi Roorda,

Thank you for reaching out.

Here’s how you can resolve your issues:

  1. Displaying Product Description: To show the product description on the single product page, you need to add the Description addon from EasyStore. You can refer to this screenshot: https://prnt.sc/qjBUTBzX0syF

  2. Displaying VAT Separately at Checkout: To display VAT separately on the checkout page, set your tax settings to "Tax should be calculated & displayed in the checkout page." Here’s a reference screenshot: https://prnt.sc/DM0PFRz_AHqe.

I hope this helps! Let me know if you have any further questions.

Best regards

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Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 9 months ago #180544

Hi Roorda,

Here’s how you can resolve your issues:

  1. Product Description Not Displaying Properly: (Content related issues in description field) The issue is likely caused by style-related classes in the product description. Copy-pasting content can sometimes introduce unwanted formatting. To avoid this, use clean content and style it using the TinyMCE or JCE editor.

  2. Displaying VAT Separately at Checkout: This is related to your specific product settings. Please edit the product and ensure that "Charge tax on this product" is enabled. You can refer to this screenshot for guidance: https://prnt.sc/Jq-COoNDiCrv

Hopefully, this will resolve your issues. Let me know if you need further assistance.

Best regards

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