Product Description is Not Displayed - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Product Description is Not Displayed

A

Aliya

Template 3 years ago

https://www.joomshaper.com/joomla-templates/manufacturer

This template has issues with product cards

product description is not displayed when Show specification and Show description and specifications fields are enabled

0
14 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #76443

Hello Aliya

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

0
A
Aliya
Accepted Answer
3 years ago #76476

Hello my savior

The problem is solved when jQuery "only fronted" or BS4 is included in the store setting. But then all the styles of the store fly off.

There is also a problem with the pre-installed header incorrectly displayed TOP BAR

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #76504

Everything looks good now. Please keep that settings.

0
A
Aliya
Accepted Answer
3 years ago #76510

What do you have in mind? I have not changed product cards, not Top bar

Or are you talking about access? Of course, it will remain until the delivery of the site

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #76521

I have got the issue. Please allow me some time to check.

0
A
Aliya
Accepted Answer
3 years ago #76661

Greetings my friend. I want to share with you information that may help in solving my problem. I have 2 sites with an old version of Helix and the description in Tab works fine on them. As soon as I update the Helix version, the product description and characteristics are no longer displayed in tabs. I also wanted to clarify why there are only 2 pre-installed Headers on this template, isn't this a Helix function?

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #76729

Due to some limitations, only previous 2 header variations are available on the template. Please specify in which Helix Ultimate version the tab works fine. Just go to Extension -> Manage and search for Helix. Then check the plugin version and share here. I will check the issue.

https://prnt.sc/MPIthI_z_beG

0
A
Aliya
Accepted Answer
3 years ago #76779

Helix3 version 2.5.6

System - Helix3 Framework version 2.5.8

Bs3 version 3.3.7

Why does this template have header restrictions? Can they be removed somehow? Maybe topbar will work with other options?

0
A
Aliya
Accepted Answer
3 years ago #77255

Hey, I feel like crying. I solved the issue with the top bar using styles by adding them to the template. But I found 2 new problems. 1. Off cans menu on the mobile version does not overlap the site, but moves the page. This can be seen on the mobile version by clicking on the menu and zoom out the page. Or move your finger horizontally. 2. Warning: A non-numeric value encountered in /var/www/u1738571/data/www/rnt-motors.ru/components/com_sppagebuilder/addons/image_carousel/site.php on line 150This can be seen on the page https://rnt-motors.ru/service/service-details or if you add a carousel to any of the pages.I understand that you are working on issues, but could you provide feedback? Maybe this template is very crude and not worth wasting time on it?

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #77940

Service Details page looks okay. I have added a custom.css file and solved offcanvas scrolling issue.

0
A
Aliya
Accepted Answer
3 years ago #77947

Dear Ofi, I don't see any change. Could you show me this code? This is how it looks now https://rnt-motors.ru/shop/cross-slide-strength-benchtop-vise and this is how I would like https://zeleneli.ru/shop/shop-zelen/bazilic this is my old site

0
A
Aliya
Accepted Answer
3 years ago #79114

Hello)

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #79117

Apology for the delay.

https://rnt-motors.ru/shop/cross-slide-strength-benchtop-vise shows 404 Not Found. Please publish the page. I will check the issue.

0
A
Aliya
Accepted Answer
3 years ago #79118

Sorry, disabled the page. look again

0