Awaiting an answer Templates

product description is not displayed

Asked by Aliya 4 years ago Last activity 4 years ago

14 replies

Ofi Khan Staff

Hello Aliya

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Aliya Asked this
4 years ago · edited

Hello my savior

The problem is solved when jQuery "only fronted" or BS4 is included in the store setting. But then all the styles of the store fly off.

There is also a problem with the pre-installed header incorrectly displayed TOP BAR

Ofi Khan Staff

Everything looks good now. Please keep that settings.

Aliya Asked this

What do you have in mind? I have not changed product cards, not Top bar

Or are you talking about access? Of course, it will remain until the delivery of the site

Ofi Khan Staff

I have got the issue. Please allow me some time to check.

Aliya Asked this

Greetings my friend. I want to share with you information that may help in solving my problem. I have 2 sites with an old version of Helix and the description in Tab works fine on them. As soon as I update the Helix version, the product description and characteristics are no longer displayed in tabs. I also wanted to clarify why there are only 2 pre-installed Headers on this template, isn't this a Helix function?

Ofi Khan Staff

Due to some limitations, only previous 2 header variations are available on the template. Please specify in which Helix Ultimate version the tab works fine. Just go to Extension -> Manage and search for Helix. Then check the plugin version and share here. I will check the issue.

https://prnt.sc/MPIthI_z_beG

Aliya Asked this
4 years ago · edited

Helix3 version 2.5.6

System - Helix3 Framework version 2.5.8

Bs3 version 3.3.7

Why does this template have header restrictions? Can they be removed somehow? Maybe topbar will work with other options?

Aliya Asked this

Hey, I feel like crying. I solved the issue with the top bar using styles by adding them to the template. But I found 2 new problems. 1. Off cans menu on the mobile version does not overlap the site, but moves the page. This can be seen on the mobile version by clicking on the menu and zoom out the page. Or move your finger horizontally. 2. Warning: A non-numeric value encountered in /var/www/u1738571/data/www/rnt-motors.ru/components/com_sppagebuilder/addons/image_carousel/site.php on line 150This can be seen on the page https://rnt-motors.ru/service/service-details or if you add a carousel to any of the pages.I understand that you are working on issues, but could you provide feedback? Maybe this template is very crude and not worth wasting time on it?

Ofi Khan Staff

Service Details page looks okay. I have added a custom.css file and solved offcanvas scrolling issue.

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