Shaper_educon Template's Issues - Question | JoomShaper

Shaper_educon Template's Issues

GT

George Thomopoulos

Template 3 years ago

Good afternoon, we find some issues that are caused by the shaper_educon template. For example, when using the default template, shaper_educon, the first line of the accordion plugin is displayed open. However, if we select any other template (for example Beez3), the accordion plugin behaves normally and appears with the lines closed (http://www.ece.upatras.gr/index.php/el/undergraduate/under-courses.html). Another issue occures with jevents plugin. At the front end we are able to create an event but we are not able to edit it, in order to edit we must use back end. If we use Beez3 template there is no such a problem (http://www.ece.upatras.gr/index.php/el/information/links/useful-links/conference-room-calender). Can you help solve the problems caused by the shaper_educon template that we used to create our website?

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21 Answers
GT
George Thomopoulos
Accepted Answer
3 years ago #14407

It's ok, thanks a lot

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #13637

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

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GT
George Thomopoulos
Accepted Answer
3 years ago #13648

Hello, thansk for the immediate response. Where should I send you credentials?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #13654
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GT
George Thomopoulos
Accepted Answer
3 years ago #13656

OK

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #13661

Hi there,

Thanks for your access. Accordion issue sovled. The Jevents extension is not compatible with the Educon.

-Thanks

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GT
George Thomopoulos
Accepted Answer
3 years ago #13669

Thanks, can you please fix the accordeon issue in the english page too? http://www.ece.upatras.gr/index.php/en/undergraduate-en/undergraduate-courses.html

Regards George

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #13678

Please check now

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GT
George Thomopoulos
Accepted Answer
3 years ago #13697

Hi,

the logo on the upper side of ALL pages does not show after your changes, in both greek and english pages.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #13826

Can you share a screencast video? Thanks

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GT
George Thomopoulos
Accepted Answer
3 years ago #14335

Hello, following the changes you made, we inform you that our logo appears in chrome and mozilla but does not appear in safari. Can you please fix this issue? Thank you for your time

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #14392

Give me the administrator access

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GT
George Thomopoulos
Accepted Answer
3 years ago #14398

You have access right now with the credentials that we send you 6 days ago. Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #14406

Please check now and let me know. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #14409

You are most welcome & Thanks. Please close the forum post. Thanks

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GT
George Thomopoulos
Accepted Answer
3 years ago #14465

Hello, sorry to bother, I open the post again. I noticed that after the changes you have made in my previous posts, the logo falls ON the red area on the top of the page (e.g. in english page the logo is ON (covers) the red line "54 years of education..."), and when i scroll down the page the logo and menus remain still on the top of the page. Can you please fix 1. the logo not to cover the red area 2. when i scroll down the page the logo and the menus not to remain (freeze) on top of the page?

regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #14577

Please share a screencast video about your logo issue. Thanks

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GT
George Thomopoulos
Accepted Answer
3 years ago #14620

Take a look at the following photo. The biggest screen is the preview of the site logo, by mozilla browser and it's ok. The smaller screen is the preview of the site logo, by safari browser, and overlaps the row below the logo

http://www.ece.upatras.gr/images/Big_Firefox_Small_Safari.jpg

Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #14626

Please check now and let me know. Thanks

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GT
George Thomopoulos
Accepted Answer
3 years ago #14761

Hello, On the home page it is ok. But not on other pages where there is still the issue of logo overlay in Safari browser. Take a look at the following photo. The biggest screen is the preview of the site logo, by mozilla browser and it's ok. The smaller screen is the preview of the site logo, by safari browser, and overlaps the row below the logo http://www.ece.upatras.gr/images/logo_overlay_inside_pages_by_safari.jpg

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #14784

Please check now. Thanks

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