Error Module XML data not available - Forum | JoomShaper
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Error Module XML data not available

Asked by Deirdre Tindall 2 years ago Last activity 1 year ago

3 replies

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Ofi Khan Staff
2 years ago

Hello Deirdre Tindall

Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur. Also, your given credentials do not match. Please check and share again.

Best regards

Heiko Weiß
2 years ago

Hi, i have the same problem:
https://imgur.com/a/RA9qDuI
What can I do?

Ofi Khan Staff
2 years ago

Hello Heiko Weiß

If you are using SP Quick Contact module, then I would request you to stop using it. The component is depricated and we do not support it now. You can use SP Page Builder Contact Form addon for this purpose. Here is the documentation:

SP Page Builder Contact Form Addon

Best regards

Paul Frankowski Senior Staff
2 years ago

@Heiko, you have two options:

  1. Use SPPB Module with Form Builder or Contact addon inside
  2. On JED find Contact module and install it.

SP Quick Contact and few others - are NOT supported anymore, it were created for J3 only.

In general try to install only those extensions that have J4/J5 version. If not, use alternative module.

Heiko Weiß
1 year ago

Thanks ;)

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