Article Error - Question | JoomShaper

Article Error

P

paky50

Template 1 month ago

Hi, i create a copy of one article of the Finion Category and i rename it "Gestione Remota". So, i click "Edit With Backend Editor"

https://www.system-web.it/error/error1.png

but i obtain the following error:

https://www.system-web.it/error/error2.png

Please, can you help me?

0
8 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #151125

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked your issue after clean Joomla cache and it works fine.

https://prnt.sc/njZ0tDnw86dh

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
P
paky50
Accepted Answer
1 month ago #151127

Sorry,

but i have create a copy of new article of Finion category named "Test Finion" and i have the same problem.

https://www.system-web.it/error/Error_Test_Finion.png

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #151133

I just exported this page and re-imported this page. Now it works fine. Thanks

0
P
paky50
Accepted Answer
1 month ago #151149

I create a new copy of an article of Finion category named Test3 and i have the same problem. Can you resolve the problem?

Thanks

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #151215

I just checked same thing on my localhost and it works fine. I will check it again via downloading a backup of your site. Thanks

0
P
paky50
Accepted Answer
1 month ago #151251

Ok, i wait your reply.

0
P
paky50
Accepted Answer
1 month ago #151513

Have you news?

I need to work.

Thanks

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #151570

I've discussed this with our developer team, and they've asked for clarification on how many pages are affected by this issue. Additionally, they need to know if it's happening on new pages or existing ones. If the issue is limited to a few pages, they recommend exporting and importing those pages from the front end, then checking again. Thank you.

0