SP Page Builder PRO 5.2.7 does not save pages. - Forum | JoomShaper
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SP Page Builder PRO 5.2.7 does not save pages.

Asked by altraSoluzione 2 years ago Last activity 2 years ago

HI,
I upgraded from SP Page Builder 3.8.10 to 5.2.7 but it seems the edited pages are no longer being saved.
I press the Save button but when I reload page, changes disappear.

Would you help me, please?

Thanks
Regards

Accepted answer

Marked as the solution
Toufiq Senior Staff
2 years ago · edited

I just checked the same page and it works fine when i have changed the name.

-Thanks

4 more replies

Claudio

Mi sa che dovrai trovarti sa solo un.... "altra soluzione"...
Quì l'assistenza è davvero carente... ho fatto un quesito ormai un mese fa e non mi hanno ancora risposto in maniera decente... se poi non solleciti, ti lasciano nel dimenticatoio...
Ciao.

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Claudio

Specify "SUPER USER" access... otherwise it's a waste of (precious) time.

altraSoluzione Asked this

Hi Toufiqur,
thank you for your reply.
Please, find attached hidden instructions.
Thank you very much
Kind regards

altraSoluzione Asked this

Please, find attached just recorded video and, please, delete the image you published because it contains private info.
Thank you!

altraSoluzione Asked this

It's ok. I guess it must be an issue with my browser.
Please, delete both pictures, they contain private data.
Thank you very much
Regards

Toufiq Senior Staff

Done

Toufiq Senior Staff
2 years ago · edited

I have checked this page and added a text. It works fine without having any problem.

-Thanks

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