Responsive Options have No Effect In The Shop Builder... - Question | JoomShaper

Responsive Options have No Effect In The Shop Builder...

OD

Olivier DELORON

EasyStore 1 month ago

It seems that in the Shop builder (Storefront or Single product), in the Advanced Tab of an Addon, the Responsive Options have no effect...

Any confirmation of that, please?

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18 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #151488

Hi

Thanks for contacting us. Could you please give me your super admin access so that I can check?

-Regards.

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OD
Olivier DELORON
Accepted Answer
1 month ago #151516

Please find it above. Thank you for your concern.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #151759

Hi

It seems working in my end.

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OD
Olivier DELORON
Accepted Answer
1 month ago #151783

Hi Mehatz, thanks for your answer.

Actually it's working in "traditionnal" Pages of SPPB but not in Easystore Pages...

And to be more acurate, it's working for Sections, Columns... BUT NOT for Addons.

See: ![https://shop.jmeka.com/images/temp/Capture%20d'%C3%A9cran%202024-03-15%20111421.png]

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152077

Did you try the latest version of page builder?

-1
OD
Olivier DELORON
Accepted Answer
1 month ago #152115

Yes of course, I make sure to be up to date before I submit you some issue...

And you, Have you tried what I described above?...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152248

Sorry for this misunderstanding. I will add it in our bug list so that team will fix it ASAP.

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OD
Olivier DELORON
Accepted Answer
1 month ago #152328

Hi,

FYI, this issue is not fixed with the latest update (1.0.10) released today...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 month ago #152367

Hi

We need some time, I have added it already. Please allow us some time.

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OD
Olivier DELORON
Accepted Answer
2 weeks ago #155093

Well, I'm sorry to say that's still not the case with the new update...

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 weeks ago #155135

Hi

Are you talking about it like when it's on section the responsiveness works but when it is on addon the responsiveness does not work right?

https://prnt.sc/yk94IzfrYN-a

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OD
Olivier DELORON
Accepted Answer
2 weeks ago #155162

Hi Mehtaz,

That's exactly it.

See: https://prnt.sc/I_eckoRv2N25

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #155284

Ok I will inform our team about it.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #155297

Hi

I have talked with our DEV team, they said it will be fixed by our next update.

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OD
Olivier DELORON
Accepted Answer
1 week ago #155303

OK, thank you for that.

Too bad that you did not report this to your team by the time I first mentioned it, that is to say 1 month ago....

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #155409

No No, you misunderstood me. Its already in our bug list, I reported it 1 month ago. Whatever you will get the update soon.

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OD
Olivier DELORON
Accepted Answer
1 week ago #155417

OK thank you

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 week ago #155420

You are welcome.

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