Runtime Error Pagebuilder Pro 5.2.9 - Question | JoomShaper

Runtime Error Pagebuilder Pro 5.2.9

JN

Jerry Neale

SP Page Builder 1 month ago

Having an issue with SP Pagebuilder pro. I installed a new template, tested it and it worked fine, however I am still using my existing template, which also worked fine yesterday.

However, tonight I signed on to work on pages and when I select the "Pages" option in the SP Pagebuilder option for the control panel, I recieve a runtime error, pasted below. I've tried clearing the cache, with no luck. All other components are working fine.

The other SP Pagebuilder Pro options (i.e. Media Manager, Addons, font books, etc.) open fine as well. It just happens when accessing the Pages menu option.

Please advise what to do.

Thank you!

Specs: SP Pagebuilder Pro v5.x Joomla 4.4.3 stable MySQL: 5.7.44-48-log PHP: 8.1.27

Error: Unhandled Runtime Error TypeError: i[e] is undefined Please open the browser console for more information! Call Stack l (2:1253012) 2477 (2:17591) l (2:1253017)

0
4 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 month ago #152159
0
JN
Jerry Neale
Accepted Answer
1 month ago #152165

Worked my way down the list of suggested troublshooting tips and reinstalling the SP Pagemaker Pro component did the trick.

Thank you very much for the quick and responsive support.

0
Didier K. Nzimbi
Didier K. Nzimbi
Accepted Answer
1 month ago #152169

Fantanstic! It works in my own case too. Many thanks Paul :)

0
JN
Jerry Neale
Accepted Answer
1 month ago #152317

I guess I spoke too soon. The reinstallation was v 5.2.7.

When I updated to 5.2.9, the issue returned.

Downgraded to 5.2.7 and problem fixed again.

Please advise.

0