Helix Ultimate coming soon redirect? - Forum | JoomShaper
Staff replied Helix Framework

Helix Ultimate coming soon redirect?

Asked by Cj 2 years ago Last activity 2 years ago

Good evening, I'm working on Ultimate Helix 2.0.18.
I have created a "coming soon" page and at the first time work well but now when try to disable "coming soon" page on website I only see the coming soon page and not the normal index page.

In general option offline website is disable and on Helix disable too but on website appear coming soon page and not index.

I try to delete on template folder "offline.php" and don't work and after "comingsoon.php" but on website the index page don't work and I can see only the coming soon page.
It's like a redirect https://mywebsite.com/index.php/en/?templateStyle=12&tmpl=comingsoon

How I can fix this?

Ps. Everytime I delete website cache by Highspeed Cache

2 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Cj Asked this
2 years ago

Ok, thanks

Toufiq Senior Staff
2 years ago

You didn't share your site URL. I have checked my localhost and no problem found.

Cj Asked this
2 years ago

Really strange

Toufiq Senior Staff
2 years ago

Can you provide me a Akeeba backup?

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