Error while saving settings - Forum | JoomShaper
Staff replied SP Page Builder

Error while saving settings

Asked by burn.hard 2 years ago Last activity 2 years ago

Hi,
While saving the settings , sp page builder 5.2.9, I get this error
Request failed with status code 406.

Also, when we go to settings of sp page builder page , we get this error
https://prnt.sc/05VretzZMDNP

index.php?option=com_sppagebuilder&view=editor&tmpl=component#/settings

5 replies

Ofi Khan Staff

Hello burn.hard

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

burn.hard Asked this

Hi,
Sorry for the delay in response.
Here are the login details.

Toufiq Senior Staff

I just shared your credential to our developer team. Please allow me time. Thanks

burn.hard Asked this

Any updates

Toufiq Senior Staff

Not yeat team couldn't manage time. I hope they will check it within a few days. Thanks

Toufiq Senior Staff

Installed latest version and problem solved. Please check & let me know. Thanks

danieltunhardt

Any update to this?

I got the same problem and response code... Request failed with status code 406 for example for turning off the frontend editing (last option) and hitting "save changes"
Also I got on this page no automatic updates for sp page builder, but with the same license it works on several other domains.

Any idea?

Toufiq Senior Staff

Did you check the latest version of Page Builder?

danieltunhardt

yes! latest version of joomla, helix ultimate and sp page builder!

Toufiq Senior Staff

Can you provide me the Joomla login credential to check the issue? Thanks

danieltunhardt

Here you go - thank you for taking a look

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