Error While Saving Settings - Question | JoomShaper

Error While Saving Settings

burn.hard

burn.hard

SP Page Builder 1 month ago

Hi, While saving the settings , sp page builder 5.2.9, I get this error Request failed with status code 406.

Also, when we go to settings of sp page builder page , we get this error https://prnt.sc/05VretzZMDNP

index.php?option=com_sppagebuilder&view=editor&tmpl=component#/settings

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6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #152714

Hello burn.hard

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 month ago #152715

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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burn.hard
burn.hard
Accepted Answer
4 weeks ago #153032

Hi, Sorry for the delay in response. Here are the login details.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 weeks ago #153084

I just shared your credential to our developer team. Please allow me time. Thanks

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burn.hard
burn.hard
Accepted Answer
3 weeks ago #153421

Any updates

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 weeks ago #153504

Not yeat team couldn't manage time. I hope they will check it within a few days. Thanks

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