Error While Saving Settings - Question | JoomShaper

Error While Saving Settings

burn.hard

burn.hard

SP Page Builder 1 year ago

Hi, While saving the settings , sp page builder 5.2.9, I get this error Request failed with status code 406.

Also, when we go to settings of sp page builder page , we get this error https://prnt.sc/05VretzZMDNP

index.php?option=com_sppagebuilder&view=editor&tmpl=component#/settings

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13 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #152714

Hello burn.hard

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #152715

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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burn.hard
burn.hard
Accepted Answer
1 year ago #153032

Hi, Sorry for the delay in response. Here are the login details.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #153084

I just shared your credential to our developer team. Please allow me time. Thanks

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burn.hard
burn.hard
Accepted Answer
1 year ago #153421

Any updates

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #153504

Not yeat team couldn't manage time. I hope they will check it within a few days. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #161194

Installed latest version and problem solved. Please check & let me know. Thanks

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danieltunhardt
Accepted Answer
1 year ago #161143

Any update to this?

I got the same problem and response code... Request failed with status code 406 for example for turning off the frontend editing (last option) and hitting "save changes" Also I got on this page no automatic updates for sp page builder, but with the same license it works on several other domains.

Any idea?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #161196

Did you check the latest version of Page Builder?

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danieltunhardt
Accepted Answer
1 year ago #161213

yes! latest version of joomla, helix ultimate and sp page builder!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #161224

Can you provide me the Joomla login credential to check the issue? Thanks

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danieltunhardt
Accepted Answer
1 year ago #161231

Here you go - thank you for taking a look

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #161235

Please contact your hosting server provider to solve this issue (406 Not Acceptable)

https://prnt.sc/qt4MS9Rarmdf

-Thanks

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