SEO & OG - Errors While Saving Page - Question | JoomShaper

SEO & OG - Errors While Saving Page

Claire Haas

Claire Haas

SP Page Builder 1 year ago

Hi,

I am using SP Page Builder 5.2.3 and Joomla 5.0.1.

I am unable to save any Open Graph info in the Page Settings. I keep getting the error: Error while saving page

How can I fix this please?

Kind regards Claire :-)

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #142089

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked with demo content home page and it works fine.

https://prnt.sc/vhAYBCbFTsWn

Best regards,

Toufiqur Rahman (Team Lead, Support)

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JR
Juan Camilo Roa
Accepted Answer
1 year ago #146621

Hello, I have the same problem, it cannot save.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #146734

Please check the screenshot.

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Claire Haas
Claire Haas
Accepted Answer
1 year ago #146811

Hi,

The screenshot is old and the website is now in the live position (without 1new in the url). The issue persists though. I have just upgraded SP Page Builder to today's new release v5.2.6 but the problem is the same.

Kind regards Claire :-)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #146822

Will you please provide me the Joomla administrator access to check the issue?

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Claire Haas
Claire Haas
Accepted Answer
1 year ago #146825

The admin username & password are as per my orginal post. it's only the admin url that has changed. Copy below.

many thanks Claire :-)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #146830

Username and password do not match or you do not have an account yet.

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Claire Haas
Claire Haas
Accepted Answer
1 year ago #146857

sorry, please try again now.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #146931

No problem found on saving about the Open graph information. Please check this URL.

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