SEO & OG - Errors while saving page - Forum | JoomShaper
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SEO & OG - Errors while saving page

Asked by Claire Haas 2 years ago Last activity 2 years ago

Hi,

I am using SP Page Builder 5.2.3 and Joomla 5.0.1.

I am unable to save any Open Graph info in the Page Settings. I keep getting the error: Error while saving page

How can I fix this please?

Kind regards
Claire :-)

2 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked with demo content home page and it works fine.

https://prnt.sc/vhAYBCbFTsWn

Best regards,

Toufiqur Rahman (Team Lead, Support)

Juan Camilo Roa

Hello, I have the same problem, it cannot save.

Toufiq Senior Staff

Please check the screenshot.

Claire Haas Asked this

Hi,

The screenshot is old and the website is now in the live position (without 1new in the url). The issue persists though. I have just upgraded SP Page Builder to today's new release v5.2.6 but the problem is the same.

Kind regards
Claire :-)

Toufiq Senior Staff

Will you please provide me the Joomla administrator access to check the issue?

Claire Haas Asked this

The admin username & password are as per my orginal post. it's only the admin url that has changed. Copy below.

many thanks
Claire :-)

Toufiq Senior Staff

Username and password do not match or you do not have an account yet.

Claire Haas Asked this

sorry, please try again now.

Toufiq Senior Staff

No problem found on saving about the Open graph information. Please check this URL.

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