Logged out while accessing the SP Page Builder - Forum | JoomShaper
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Logged out while accessing the SP Page Builder

Asked by Vikram Singh 9 months ago Last activity 9 months ago

There is this problem while loggin in my joomla admin end. Once I am logged in joomla back end and access the SP Page Builder it logs me out and ask for log in again. See the error in attachment. When I login again it works fine. Basically I log in twice everytime. Can you help me with the issue? I am using Joomla Version 5.4.2, Template Revstat Version 1.0.0

Check the attachment here:
https://drive.google.com/file/d/1Rgg4-JKmg-zuGU6cgyy6cH6JX5HLzuEi/view?usp=drive_link

2 replies

Oldest first Newest first Most helpful
Paul Frankowski Senior Staff
9 months ago

Hi Vikram,

Simple solution will be changing settings in Joomla Admin > Global Configuration > System (tab):

  1. Session Lifetime (minutes): 60
  2. Shared Sessions: Yes

Save & Close

Vikram Singh Asked this
9 months ago

Session was already set for 60 mins. Shared Session is also enabled but it did not fix the issue.

Paul Frankowski Senior Staff
9 months ago

in that case you can change how session is stored, also in Global Configuration.

and try using different browser.

Remember that session is on the Joomla side, not component or template.

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