UNhandled Runtime Error - Forum | JoomShaper
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UNhandled Runtime Error

Asked by Drees 2 years ago Last activity 2 years ago

When opening an article or page that I want to process with SP Page Builder, I receive an error message 'Unhandled Runtime Error'. It was working fine last week. There have been no changes or updates to our site. Previously created articles are visible online. However, when I try to edit them or create a new article, I encounter the error message

"I updated SP Page Builder, refreshed the cache, encountered the same problem on another computer, tried different browsers, and enabled a VPN. I uninstalled and reinstalled the program, but still the same issue. All my work is gone? It's costing me hours of work."

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Drees Asked this
2 years ago

"I have found the issue; it is the Shack Article Sharing Pro plugin. Via User > User Actions Log, I was able to trace the changes, and this plugin was activated 14 days ago. I have now deactivated it, and SP Page Builder is working again

6 more replies

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Rashida Rahman Staff
2 years ago

Hi there!

Thanks for reaching out.

Would you please check the following doc to see if it helps:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#unhandled-runtime-error-typeerror-undefined-is-not-an-object-evaluating-i-e-call

Best Regards

Drees Asked this
2 years ago

Stil not working.

jQuery(function(){ "use strict"; jQuery("#sppb-addon-a6c26e36-fead-468e-ae96-6d95b911fbc6 .sppb-articles-ticker-content").bxSlider({ minSlides: 1, maxSlides: 1, mode: "vertical", speed: 500, pager: false, prevText: "", nextText: "", nextSelector: "#sppb-addon-a6c26e36-fead-468e-ae96-6d95b911fbc6 .sppb-articles-ticker-right-control", prevSelector: "#sppb-addon-a6c26e36-fead-468e-ae96-6d95b911fbc6 .sppb-articles-ticker-left-control", auto: true, adaptiveHeight:true, autoHover: true, touchEnabled:false, autoStart:true, }); });

"Currently appearing on my homepage"

Drees Asked this
2 years ago

Stil not working

Vlad
2 years ago

Try to clear your browser cache.... it helps..

Drees Asked this
2 years ago

I updated SP Page Builder, refreshed the cache, encountered the same problem on another computer, tried different browsers, and enabled a VPN. I uninstalled and reinstalled the program, but still the same issue.

I also restored a backup from 5 days ago. The error message on the homepage is gone, but I still cannot edit or create a page in SP Page Builder.
Does Cloudflare have any influence?

Drees Asked this
2 years ago · edited

I activated Development Mode via Cloudflare and then performed 'purge everything' in caching. Afterward, I cleared the cache in Joomla and also deleted all history in Google. The problem persists. What else can I do

Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'current')

Please open the browser console for more information!!

Version: {{version}} ?????

Rashida Rahman Staff
2 years ago

Hi Drees,

Would you please give me your admin access to check?

Best Regards

Drees Asked this
2 years ago

verwijderd

Drees Asked this
2 years ago

Version: {{version}} ????

When opening an article or page that I want to process with SP Page Builder, I receive an error message 'Unhandled Runtime Error'. It was working fine last week. There have been no changes or updates to our site. Previously created articles are visible online. However, when I try to edit them or create a new article, I encounter the error message

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