Technical Support For SPProperty - Question | JoomShaper

Technical Support For SPProperty

K

Kiril

Extension 4 weeks ago

Hello, I am using quickstart on Celestia. When I try to make small areas of the property (on SPProperty) I get this errorrange(): Argument #3 ($step) must not exceed the specified range https://ibb.co/CHSFRjM When I change the property size to small for example 501 as in this image https://ibb.co/MZWBFb8 I get the error. I need to set smaller sizes 5 to 100 but it does not work. When I create twi property with same size (16) it works: https://ibb.co/2h04mky But if I change one of the sizes to whatever, it gives the above error. I suppose it is realated to the way the filter values are calculated but I can not fixed it. Please help. How to fix this?

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11 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 weeks ago #153341

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator & FTP access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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K
Kiril
Accepted Answer
4 weeks ago #153357

Hello, please find attached the required information.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 weeks ago #153371

Please Provide me the Joomla super administrator access & permit me to write code using your FTP. Thanks

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K
Kiril
Accepted Answer
3 weeks ago #153419

Here is the requested details. About the code, I am not sure how to do this. The user has full access to the folder

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 weeks ago #153500

Please check & let me know. Thanks

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K
Kiril
Accepted Answer
3 weeks ago #153529

Now there is no filter at all. And there is new section, that I do not know what it is https://ibb.co/7VtpxNd

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 weeks ago #153580
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K
Kiril
Accepted Answer
3 weeks ago #153764

Hello, the option you show does not have a filter at all. In the original demo of the template there are filters: https://ibb.co/NtMQTj4 I have a problem with the filter on size. It seems it does not work well with small areas. Can you fix it please?

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K
Kiril
Accepted Answer
2 weeks ago #153915

Hello, is there any development on this issue?

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K
Kiril
Accepted Answer
2 weeks ago #154114

A gentle reminder on this. Please fix the issue or revert the changes so I can find another service provider.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 week ago #154270

Hello Kiril

I have modified the SP Property Search module and this file: templates/celestia/html/com_spproperty/properties/default.php

Please check your site now.

Best regards

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