Formbuilder does not redirect - Forum | JoomShaper
Staff replied SP Page Builder

Formbuilder does not redirect

Asked by Mike Coomber 2 years ago Last activity 2 years ago

I have a form on my site built with formbuilder. It submits OK and shows confirmation message, however I want it to redirect to another page on submission, but when I toggle the redirect switch it neither submits the message nor redirects to new page.

1 reply

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Might be you are using SMPT function for the mail. I think your SMTP information doesn't work or wrong. Can you use PHP mail function to check the form builder mail function?

https://prnt.sc/ETDC73_2AH1e

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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