Fix With The Macro Template - Question | JoomShaper

Fix With The Macro Template

UI

Universidad Icesi

SP Page Builder 1 week ago

hi im has a problem with the macro template, this show me in the index an advertince: Could not find user with 'ID': 299, and when i try add a new page from sp pageBuilder this show me an error: Error You are not authorized to create a page!

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #156624

Hi there!

Thanks for contacting us. There are two methods to resolve the user ID issue:

  1. Create a new user, use PHPMyAdmin and change his ID to 299, give him register rights.
  2. Check manually all articles one by one, and change author User.

Forum posts:

https://www.joomshaper.com/forum/question/26792

https://www.joomshaper.com/forum/question/28729

https://www.joomshaper.com/forum/question/27048

Youtube guides:

https://www.youtube.com/watch?v=0iw916YiiwU

https://www.youtube.com/watch?v=E7C-i4cqZag

Best Regards

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UI
Universidad Icesi
Accepted Answer
1 week ago #156898

the first part is ok, edit the articles is not a problem but when i try add a new page from sp pageBuilder this show me an error: Error You are not authorized to create a page! this is a rencetly installation from macro template file's, im not agree not a thing(article or user) then im not understand the origin of the error

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 week ago #156962

Hi,

Would you please give me your admin access to check? Please keep a full site backup before sharing the access.

Best Regards

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UI
Universidad Icesi
Accepted Answer
1 week ago #157039

ok, thanks!

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