Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Is it possible to share a Akeeba backup of your site? I will check your site in our local environment.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Here is the link to the backup.

My appologies. Zip link attached.

Download this package and install on your staging site or localhost. Check & let me know.

I tried the install twice and now have more errors

Of course. It's Network Solutions.

I see your site looks fine. Is that the backup you sent to me? If so, maybe its the Network Solutions server?

It's Network Solutions. They host Joomla websites. They meet the requriements. Why do I need to change servers? Can you tell me what's going on?

I tried uploading another template on the same server as a test, Investa (quickstart). Everything works fine. I haven't had a chance to upload Empire on another server yet but since it worked fine on your server I assume it will probably work fine on a different server for me. Just curious why Empire didn't work on this server, but Investa did.

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

I'm no longer using the Empire template.