Animation on scrolling down not working - Forum | JoomShaper
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Animation on scrolling down not working

Asked by Stefano Paci 2 years ago Last activity 2 years ago

3 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out. I just checked your site and no problem found. Animation works fine.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Stefano Paci Asked this

On pc yes but not on smarptone!

Toufiq Senior Staff

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Stefano Paci Asked this

OK thank you

Toufiq Senior Staff

I need time. Please allow me time.

Toufiq Senior Staff

I have checked your page and you didn't enabled the animation from the addon settings or coumn settings. Maybe you have used custom css code for the animation and which is not our product issue. I have added animation for this column. Cause, Column has one more addon. Please check & let me know.

https://prnt.sc/Ve55deC5o6PQ

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