POPOVER ADDON ISSUES - Question | JoomShaper

POPOVER ADDON ISSUES

John Juhl

John Juhl

SP Page Builder 1 year ago

Hi guys,

several updates since I raised this issue - so I guess it's time again.

Please fix the POPOVER addon - none of the controls are working!

0
7 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #157603

Hi there!

Sorry for your experience.

Which controls did you mean, please?

I have just checked the popover addon's basic things in SPPB version 5.3.2, such as image changing, content changing, title changing, title hiding. And these are working fine at my end.

Would you please mention the specific settings that are not working there? Then it will be better to check.

Best Regards

0
John Juhl
John Juhl
Accepted Answer
1 year ago #157879

Let's begin with the popover width - no matter what width I set, it stays the same

I have an example here : https://waterproofingpilot.com/ (at the midlle of the page)

0
John Juhl
John Juhl
Accepted Answer
1 year ago #158247

Any response to this ?

0
John Juhl
John Juhl
Accepted Answer
1 year ago #158906

I'm still experiencing this issue - both width settings and meta text hide doesn't work - is it only on my three sites that this is a problem ?

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #158930

Hi John Juhl,

Please take my sincere apology for the delayed response.

Which width setting did you mean? I have checked this and it is working: https://share.cleanshot.com/NPcCDTpV

However, I have found out the meta text hiding option is not working at my end too:

https://share.cleanshot.com/1jTzBlWw

I will report it to the team.

Best Regards

0
John Juhl
John Juhl
Accepted Answer
1 year ago #159786

It's the width of the PopOver itself

It doesn't matter what widt I set on backend, it stays the same on the frontend.

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #160353

Hi,

I have added the meta text hiding issue to the bug list. I will add the width issue also.

Lets hope for the best.

Take my apology once again.

Have a nice day!

0