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Form BuilderCollect leads and enquiries, with your own email templates.
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SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
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EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
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SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

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Page BuilderPage Builder
Get started

OverviewBuild any Joomla site visually, no code needed. Works with Joomla 5 and 6.
Overview

What's newWhat's new

DocumentationDocumentation
Design your site

Layout BundlesComplete websites for your industry, ready to customise.
Layout Bundles

InteractionsBring pages to life with scroll, mouse and tilt effects.
Interactions

Dynamic ContentBuild listings, directories and detail pages from your own content types.
Dynamic Content
Grow your audience

Form BuilderCollect leads and enquiries, with your own email templates.
Form Builder

Popup BuilderPromote offers at the right moment, with triggers and scheduling.
Popup Builder

CommentsLet readers discuss your articles and pages.
Comments
TemplatesTemplates
ExtensionsExtensions
Build your site

SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
SP Page Builder

Helix FrameworkThe free framework behind every JoomShaper template.
Helix Framework

Power AdminA cleaner, friendlier Joomla dashboard for you and your clients.
Power Admin
Run your business

EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
Show your work

SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

SP Simple PortfolioShow your projects in a filterable grid.
SP Simple Portfolio
- All extensionsAll extensions
- Everything, one planAll Access, from $159.
  Everything, one plan Compare plans
ResourcesResources
Help

BlogBlog

DocumentationDocumentation

ForumsForums

Live ChatLive Chat

Release NotesRelease Notes
Company

AboutAbout

Affiliate ProgramAffiliate Program

ContactContact
PricingPricing

Staff replied SP Page Builder

SP Page Builder - Form Builder

Asked by Alan Fake 2 years ago Last activity 2 years ago

We have a form builder that is not working, it is not sending the email but just clears the form. Any suggestions?

4 replies

OM SGD

2 years ago

In the joomla configuration, you can verify that the emails are sent correctly: System / Global Configuration / Server .

We use the smpt configuration to use a microsoft or gmail account.

Ofi Khan Staff

2 years ago

Hello Alan Fake

Sorry, your given credentials do not match. Please check and share again to investigate the issue. Meanwhile, follow this documentation and check that you have set everything correctly.

Best regards

Alan Fake Asked this

2 years ago

Please try the access now.

Ofi Khan Staff

2 years ago

Yes, credentials work now. Please share your SUPER USER access to check.

Alan Fake Asked this

2 years ago

Access changed to super-user

Ofi Khan Staff

2 years ago

I have checked your site and it is working fine. I have sent a test email and got the thank you page after successful sent. Please check your form.

Log in to reply.