SP Page Builder - Form Builder - Question | JoomShaper
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SP Page Builder - Form Builder

AF

Alan Fake

SP Page Builder 1 year ago

We have a form builder that is not working, it is not sending the email but just clears the form. Any suggestions?

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6 Answers
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OS
OM SGD
Accepted Answer
1 year ago #157994

In the joomla configuration, you can verify that the emails are sent correctly: System / Global Configuration / Server .

We use the smpt configuration to use a microsoft or gmail account.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #158036

Hello Alan Fake

Sorry, your given credentials do not match. Please check and share again to investigate the issue. Meanwhile, follow this documentation and check that you have set everything correctly.

Best regards

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AF
Alan Fake
Accepted Answer
1 year ago #158178

Please try the access now.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #158189

Yes, credentials work now. Please share your SUPER USER access to check.

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AF
Alan Fake
Accepted Answer
1 year ago #158206

Access changed to super-user

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #158228

I have checked your site and it is working fine. I have sent a test email and got the thank you page after successful sent. Please check your form.

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