Website Issue After Helix Ultimate Upgrade - Question | JoomShaper

Website Issue After Helix Ultimate Upgrade

BI

Benedict XVI Institute

Helix Framework 1 month ago

I moved our website to a new server with a newer version of PHP which also involved me updating Helix Ultimate to the latest version. It looked like everything was working fine, however when we attempt to edit different pages, we now see some error messages which prevent us from changing anything.

I tried downgrading php from 8.2 to 8.1 but that doesn’t seem to have done anything.

Some of the errors I saw on the website side:

1054 Unknown column 'is_favorite' in 'field list

0 Cannot access property starting with "\0"

There are also some php errors under var/log

[Thu Jun 06 15:46:57.107125 2024] [php:warn] [pid 40530] [client 192.168.100.106:50071] PHP Warning: Undefined property: stdClass::$global_custom_css in /var/www/html/components/com_sppagebuilder/layouts/addon/css.php on line 408, referer: https://bxvi.newman.edu/index.php/events/vocation-lecture-series?view=form&layout=edit&e_id=266&return=aHR0cHM6Ly9ieHZpLm5ld21hbi5lZHUvaW5kZXgucGhwL2V2ZW50cy92b2NhdGlvbi1sZWN0dXJlLXNlcmllcw==

[Thu Jun 06 15:47:07.937910 2024] [php:warn] [pid 40530] [client 192.168.1.99:54571] PHP Warning: Undefined property: stdClass::$global_custom_css in /var/www/html/components/com_sppagebuilder/layouts/addon/css.php on line 408, referer: https://bxvi.newman.edu/index.php/events/adoremus

[Thu Jun 06 00:37:26.862344 2024] [php:warn] [pid 28555] [client 185.224.128.43:38790] PHP Warning: Undefined property: stdClass::$global_custom_css in /var/www/html/components/com_sppagebuilder/layouts/addon/css.php on line 408

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1 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #159502

Hello Benedict XVI Institute

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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