sppagebuilder error after update - Forum | JoomShaper
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sppagebuilder error after update

Asked by catalin 2 years ago Last activity 2 years ago

I have a web page running joomla 3 with sppagebuilder 3.8.10. if I update it to sppagebuilder 5, the docman buttons no longer work, it gives me an error. if I install sppabuilder version 3.8.10 again, the buttons work

7 replies

Ofi Khan Staff

Hello catalin

Please export the page in SP Page Builder 3. You will get a JSON file. Compress it and share the ZIP file here. I will import it on SP Page Builder 5 and check the issue. Please follow this documentation to know about Export/Import pages.

Best regards

catalin Asked this

I don't think it helps the export. I can give you the credentials from the web page and you update to sppagebuilder 5 and when you press the "public procurement" button, docman button you will see that it does not work

Ofi Khan Staff

Sure! Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Also, share the page link where I can find the button.

catalin Asked this

Credential are in hidden content

Ofi Khan Staff

On which page button does not work? Please share the page link to check it.

Ofi Khan Staff

I have updated to SP Page Builder 5 and renamed templates/educon/sppagebuilder folder and thus removed all addon overrides. Please check it now.

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