Form builder doesn't work - Forum | JoomShaper
Staff replied SP Page Builder

Form builder doesn't work

Asked by davy janssens 2 years ago Last activity 2 years ago

Hi,
on the website https://theaterplankgas.be/index.php/contact the contact form is not working. if I test the mail settings via PHP it does work. I don't know what is set wrong. Can you guys take a look. thanks in advance

2 replies

Rob

Hi Davy, Sometimes you cannot use the same email address as the admin or the general email address in the web form. Have you tried using a different email address for receipt?

Furthermore, the website is currently unavailable. Did this perhaps happen after installing a new plugin?

Regards, Rob

Ofi Khan Staff

Hello davy janssens

Apology for the inconvenience. Please share your SUPER ADMIN access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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