Hello!
Again, I'm having trouble setting up a contact form on the Mega Inc. template.
At first it was giving me a Prohibited Input U+0000007D error. I read here on the forum about colleagues with a similar error, but I could not get it to work. Now it no longer displays any error, but still does not send a query by mail.
I have attached a picture of which contact form it is.
Thanks in advance for your time!
Solved
SP Page Builder
Error Prohibited Input U+0000007D
Accepted answer
Marked as the solution
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have loged in successfully in your site administrator. But, Can't visit your front end. Nothing loading. Can you help me in this area?
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Lyubomir Bachev Asked this
Hello!
I didn't understand you - you can't access the front-end part of the site?
The site is online and working normally...
Toufiq Senior Staff
Now you need to contact your hosting provide to enable the PHP mail function.
Could not instantiate mail function.
-Thanks
3 more replies
Lyubomir Bachev Asked this
2 years ago
· edited
Hello again!
I was on a business trip, that's why I'm only answering you now...
I spoke with the support of Superhosting.bg - they claim that "PHP mail function" is included by default with them. I tried and sent test messages through PHP Mail and Sendmail and SMTP through the site's admin panel. All three test emails arrived in the mail.
I guess I'm messing up somewhere in the component settings for this inquiry form. I want to ask you to take a look at the settings and help me set things up properly because we purchased this particular template because of these functionalities.
The other contact form which is also a feature of your template is working normally and inquiries are coming to our mailbox - https://asclub.org/kontakti
I'm re-posting your admin panel access details as well as [email protected]
Thank you for your attention and time!
p.s.
This is the contact form that is not working.
https://prnt.sc/0_qvvJpbGoMj
Toufiq Senior Staff
I have checked your issue from my local environment & it works fine. Please re-contact your hosting provider.
-Thanks
Lyubomir Bachev Asked this
Hello!
Already in my first post, I indicated which format is not working. It is about this one - https://prnt.sc/0_qvvJpbGoMj
For this form https://prnt.sc/AjhIxbjyFlxx I specifically said that it works and gave as an example that it is not from the provider settings.
Please see my first post:
Hello! Again, I'm having trouble setting up a contact form on the Mega Inc. template. At first it was giving me a Prohibited Input U+0000007D error. I read here on the forum about colleagues with a similar error, but I could not get it to work. Now it no longer displays any error, but still does not send a query by mail. I have attached a picture of which contact form it is. Thanks in advance for your time!
Lyubomir Bachev Asked this
Maybe it's my fault and I haven't been able to explain the problem. It is about the inquiry form on the Home page.
I guess I can't configure the Email Template correctly...
Thanks!
Toufiq Senior Staff
Allow me time. I have shared your issue to our developer team.
Lyubomir Bachev Asked this
Thank you very much!
Toufiq Senior Staff
Check & let me know. Thanks
Lyubomir Bachev Asked this
Hello!
Everything works perfectly. Thanks for your time and attention!
p.s.
What was the problem? Is it in the component settings?
I am asking so that other colleagues have information as well...
Toufiq Senior Staff
Please check the form builder email header area. Thanks
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