Helix Incorrect Path For Images - Question | JoomShaper

Helix Incorrect Path For Images

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paul.aydelott

Helix Framework 4 days ago

My client loads multiple images in blog media for an article. When the article renders, the images do not appear. Images are loaded correctly into /images. The path to the image links are rendered as /new/images. I had converted the joomla 4 version of the site in the /new directory. When the conversion completed, I copied the files up a level. The temporary solution has been to copy the images from /images to /new/images, but that has to be done manually after every article with images is added or edited.

There are two prior tickets and multiple, non-working solutions to images not showing correctly.

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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 days ago #161977

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I just checked your aricle blog image and the image path is correct. Check the hidden content.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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paul.aydelott
Accepted Answer
3 days ago #161998

Thanks. You or an upgrade fixed the problem. Much appreciated.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 days ago #162025

You are most welcome & Thanks

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