Page Builder Pages Not Working On Mobile Devices - Question | JoomShaper

Page Builder Pages Not Working On Mobile Devices

DM

Daniel Michaels

SP Page Builder 1 year ago

Our website loads properly on desktop devices, but it doesn't load on mobile devices, particularly some of the pages made with Page Builder. I'm not sure how to trouble shoot on my iPad or iPhone to determine if the problem is related to Page Builder, Joomshaper template, or something unrelated. It seems to be happening on all iOS devices in Safari or Chrome. Here is one of the pages that is not working: https://newmanstudies.org/events/2024-fall-conference-newman-as-preacher

0
4 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #162653

Hello Daniel Michaels

I have checked your site on iPhone Chrome browser and it is working fine.

Best regards

0
DM
Daniel Michaels
Accepted Answer
1 year ago #162715

@Ofi Khan, we have tested on iPad Pro (3 different devices), iPad mini, and two iPhones, and that page will not load properly. The home page loads and sometimes the page posted above loads once, but then it fails everytime thereafter. We've tried clearing cache with no success. https://newmanstudies.org/events/2024-fall-conference-newman-as-preacher

0
DM
Daniel Michaels
Accepted Answer
1 year ago #162728

@Ofi Khan, I narrowed the problem to the Fixter template. I rebuilt with Investa and everything appears to work, so something is wrong with Fixter.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #164760

We will check the template. You can close this post by accepting any answer.

0