Our website loads properly on desktop devices, but it doesn't load on mobile devices, particularly some of the pages made with Page Builder. I'm not sure how to trouble shoot on my iPad or iPhone to determine if the problem is related to Page Builder, Joomshaper template, or something unrelated. It seems to be happening on all iOS devices in Safari or Chrome.
Here is one of the pages that is not working: https://newmanstudies.org/events/2024-fall-conference-newman-as-preacher
Staff replied
SP Page Builder
Page Builder pages not working on mobile devices
4 replies
Ofi Khan Staff
Hello Daniel Michaels
I have checked your site on iPhone Chrome browser and it is working fine.
Best regards
Daniel Michaels Asked this
@Ofi Khan, we have tested on iPad Pro (3 different devices), iPad mini, and two iPhones, and that page will not load properly. The home page loads and sometimes the page posted above loads once, but then it fails everytime thereafter. We've tried clearing cache with no success. https://newmanstudies.org/events/2024-fall-conference-newman-as-preacher
Daniel Michaels Asked this
@Ofi Khan, I narrowed the problem to the Fixter template. I rebuilt with Investa and everything appears to work, so something is wrong with Fixter.
Ofi Khan Staff
We will check the template. You can close this post by accepting any answer.
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