Travelin Coming Soon Page - Question | JoomShaper

Travelin Coming Soon Page

NP

Nicolas Pagiatis

Template 1 year ago

Hi support team, I installed the Travelin template and use the coming soon feature. Eventually, the signup field doesn't work. Whenever I enter an email account I receive this error message "Some problem occurred, please try again.". I wonder what is my mistake, as I couldn't find some reference to this field. Also no reference to any package handling this supbscibers list.

Thanks for your time and answer :)

Best regards, Nicolas

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #163851

Hi there!

Thanks for reachig out.

Would you please give me your admin access to check? However, you may try to disable comimg soon option from the template and turn on the site offline option in the Joomla global configuration to see if it helps!

Best Regards

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NP
Nicolas Pagiatis
Accepted Answer
1 year ago #165374

Hello dear Rashida, I return for the issue I mentioned 2 weeks ago. Thank you for you immediate response, unfortunately other issues kept me away... So, I did what you proposed, but unfortunately nothing changed.

I send you admin access in hidden content.

Thanks a lot! Best regards.

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