Slideshow Vidéo Background - Question | JoomShaper

Slideshow Vidéo Background

JG

Jean-louis guion

SP Page Builder 1 year ago

Good morning,

I want to use the Slideshow video background component, but it does not work correctly on a smartphone (tested with an iPhone). The configured image is displayed, then the video is displayed a few seconds later on a black background as soon as you touch the screen and even without touching the screen. If I deactivate this component for smartphones and put a simple image, it's the same problem, the video (of the hidden component for the smartphone is still displayed). How to solve this problem. Example: https://cav-athle.ovh/ And with your examples: https://cav-athle.ovh/index.php/nos-activites/video.html

Thank you for your help

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5 Answers
JG
Jean-louis guion
Accepted Answer
1 year ago #164753

I think my problem is close to the bug reported on the post: "Slideshow Addon IPhone Problem". in any case, it is very penalizing because it prevents the use of this tool.

Thank you for your response

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S
ssnobben
Accepted Answer
1 year ago #164829

Well hope this will be fixed then.. cheers!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #165047

Hello Jean-louis guion

Apology for the inconvenience. It might be the same issue. We will check it on the next week.

Best regards

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JG
Jean-louis guion
Accepted Answer
1 year ago #168390

Hello,

I'll get back to you to see if you were able to work on this bug Thanks

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #168452

Please check SP Page Builder latest version. The issue should be fixed.

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