Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

See below

Regards Thomas

It is still not working. Removing / disabling the navigation arrow did solve the issue. Normally this issue should appear to you on your mobile phone, too. At least I tried several mobile phones (iphone and Android)

There is another user had the same issue in the past. It seems the issue has been solved for him https://www.joomshaper.com/forum/question/17194

Regards, Thomas

Any news?

After 2 Hours testing and rebuilding the slider I found the Issue: Slider animation style "Fade" is not working properly. As soon as another slider animation style (now "Slide" instead of "Fade") is selected, everything works.

My custom css was not the issue.

I have the same problem.