Buttons In Sliders On Home Page Not Working On Mobile - Forum | JoomShaper
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Buttons In Sliders On Home Page Not Working On Mobile

Asked by thomas 2 years ago Last activity 2 years ago

Hi,

I am using the slideshow at the top of my home page. The issue I'm having is that the buttons don't work on the mobile devices. They are working with desktop just fine but on mobile I can't click them or open them after the page scrolls up and down.
If the page is reloaded and I don't scroll up and down the links are working.
It's not the left and right arrows that are the problem. On the 3 slides there are buttons with links created to take the viewers to either a new page or another website. These button links on the sliders are not working on mobile when you click them.

6 replies

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Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

thomas Asked this
2 years ago

See below

Regards Thomas

Toufiq Senior Staff
2 years ago

No clue found. When i have checked on my end slideshow addon with button. It works fine.

Initial solution for your site:

Disable the navigation arrow for mobile device.

thomas Asked this
2 years ago · edited

It is still not working. Removing / disabling the navigation arrow did solve the issue.
Normally this issue should appear to you on your mobile phone, too. At least I tried several mobile phones (iphone and Android)

There is another user had the same issue in the past. It seems the issue has been solved for him
https://www.joomshaper.com/forum/question/17194

Regards,
Thomas

thomas Asked this
2 years ago

Any news?

Toufiq Senior Staff
2 years ago

I have checked default slideshow addon & button links works fine. I think you have custom class & added css code based on your custom classes. Please check the hidden content.

thomas Asked this
2 years ago

After 2 Hours testing and rebuilding the slider I found the Issue:
Slider animation style "Fade" is not working properly. As soon as another slider animation style (now "Slide" instead of "Fade") is selected, everything works.

My custom css was not the issue.

Toufiq Senior Staff
2 years ago

I have informed our team. I hope they will check & solve this issue as soon as possible. Thanks

Stefano Centofante
2 years ago

I have the same problem.

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