Error "Cannot read properties of undefined (reading 'data')" since updating to Joomla 5.1.2 - Forum | JoomShaper
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Error "Cannot read properties of undefined (reading 'data')" since updating to Joomla 5.1.2

Asked by Fuze1 2 years ago Last activity 2 years ago

Hi,

Since updated to Joomla 5.1.2, I'm getting the following error when trying to access SP Page Builder in the backend:

Cannot read properties of undefined (reading 'data')
See - https://prnt.sc/DOilkRyF4yRT

And when I try and access from the frontend, I just get a blank screen.

My site specs are:

  • SP Page Builder 5.3.6
  • PHP 8.2.22
  • MySQL 8.0.36

Please investigate and advise.

Thanks

2 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Tried to login your site, but maybe your server is down. I appreciate your cooperation.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Fuze1 Asked this
2 years ago

Hi Toufiq,

I've resolved this issue - Please try logging in again now.

Thanks

Toufiq Senior Staff
2 years ago

Please disable the mod_security from your server or disable the rocket_loader from your cloudflare. Cause, Page Builder resources can't load properly. That's why occurred the problem.

Fuze1 Asked this
2 years ago

Hi Toufiq,

Thanks for getting back to me.

I can't disable mod_security as I'm using a shared hosting platform. Mod_security has never been an issue previously though, as I've used SP PB on this site for years - It's only since updating to Joomla 5.

And I can confirm rocket_loader isn't enabled in Cloudflare, see - https://prnt.sc/FyIcBiKl90JT

Please advise.

Thanks

Toufiq Senior Staff
2 years ago

Please check this URL. I just installed your backup to check your issue. But, No problem found.

Hosting purchase from n a m e c h e a p.

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