URGENT - SITE ISSUES! - Question | JoomShaper
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URGENT - SITE ISSUES!

Rhema

Rhema

SP Page Builder 1 year ago

Hi, two sites i built with INVESTA template are having issues with the SPPAGE BUILDER pro it does not load the SP Page Builder Back-End! please help!

i have given the sites credentials in private.

Please help, fix this SPPAGE issue, it's a matter of urgency!!

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3 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #166039

Hi there!

Sorry for your issue.

Unfortunately, I could not login with your given credentials. Would you please check and let me know?

Best Regards

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Rhema
Rhema
Accepted Answer
1 year ago #166118

i waited since yesterday without any feedbacks or resolutions from you Joomshaper and as a matter of urgency, i could not wait any longer , i had to remove the affected scripts from the server and re-upload & built afresh!

i am not happy honestly! the delay from JS support these days is worrisome!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #166460

Hi,

Sorry for your experience.

There was weekend issue I think though. However, we are trying to improve our response rate. Apology again.

Best Regards

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