Hi there!

Thanks for reaching out.

May I have your site URL and an illustration of what is wrong there, please? It will help us to understand it better and answer your query accordingly.

Best Regards

Ok I have provided info in the private window. Thank you!

Hi,

Would you please give me your admin access to check the issue for you? Because this issue is not happening at my local with Helix Ultimate template. I need to check your backend.

Best regards

Ok I have provided the info. Looking forward to your update. Thank you!

Hi Rashida, can I follow up with you on this? Is there any other details you need? I await your updates. Thank you!