Error Page With Newsberg Template After Upgrade To Joomla 4
Sarah Harris
Hello, I need urgent assistance to fix an error that ocurrs when you click on an article link from my homepage. The other links work but article links go to an error page that says:
Error: 0 Class "FieldsHelper" Not Found
Call stack
Function Location
1 () JROOT/templates/newsberg/sppagebuilder/addons/articles_layout/site.php:111 2 SppagebuilderAddonArticles_layout->render() JROOT/components/com_sppagebuilder/parser/addon-parser.php:1024 3 AddonParser::getAddonHtmlView() JROOT/components/com_sppagebuilder/parser/addon-parser.php:465 4 AddonParser::viewAddons() JROOT/modules/mod_sppagebuilder/tmpl/default.php:56 .....
This occured after upgrading from J3.10 to J4.
Please help. Thanks
Sarah
Rashida Rahman
Accepted AnswerHello Sarah,
You are always welcome:)
Sure! I have added declaration for FieldsHelper in the following location, as this was missing there somehow:
/templates/newsberg/sppagebuilder/addons/articles_layout/site.php
This line was the addition on the first part of the file:
use Joomla\Component\Fields\Administrator\Helper\FieldsHelper;
Best Regards
Rashida Rahman
Accepted AnswerHi there!
Sorry for your issue.
Do you have a full site backup? Please let me know.
Best Regards
Sarah Harris
Accepted AnswerHello,
Are you still working on the site? The template is broken now. Please let me know if you have a fix.
Thank you, Sarah
Sarah Harris
Accepted AnswerHello, I made a backup of the site and I am having it moved to a subdomain folder so that we can work on the fixes there. Please wait until I get back to you with the new admin link.
Thank you, Sarah
Sarah Harris
Accepted AnswerHello,
I had the site that you worked on moved to a subdomain. Please see the new link in the hidden content.
Please provide a fix for the broken template that occurred after your changes. Sections of the template (header with main menu, hero, and article modules) are missing.
Your prompt attention to this is appreciated.
Thank you, Sarah
Sarah Harris
Accepted AnswerHello Rashida ,
Would you please fix my template now? When you applied the fix for the article links, you removed sections of the template. I had the site moved to a subdomain so we can work on the fix there. Please see my new details.
This is urgent. Please help.
Thanks, Sarah
Rashida Rahman
Accepted AnswerHi Sarah,
Sorry for the delayed response.
Have you restored the previous backup from the time before I started to work?
Please let me know.
Best Regards
Rashida Rahman
Accepted AnswerSarah,
I have visited this: https://upgraded.suitelifesocal.com
It seems the backup after I have solved the article issue.
But I badly need the backup where the article issue were present, where all your template styles were present.
Can I have that one, please?
Maybe backup from 3/4 days ago?
Best Regards
Rashida Rahman
Accepted AnswerGreat!
Sorry for asking again. Can I have the backup of live one in your subdomain too?
Sarah Harris
Accepted AnswerHello Rashida, I am just checking to see if you are still working on this? Can you provide an update to let me know if you believe you can finish soon? I am trying to understand the problem and how long it will take to fix. Thank you, Sarah
Rashida Rahman
Accepted AnswerHi Sarah,
Your issue has been solved, please check and let me know.
I have solved the issue for your live site: https://www.suitelifesocal.com/categories/magazine/education/apply-now-sept-3-is-financial-aid-deadline-for-california-community-colleges
And there are many updates pending as i can see, so please update them after being ensure about the compatibility with your current environment.
Best Regards
Rashida Rahman
Accepted AnswerYou may accept the most useful answer in order to close the post:)
Have a nice day!